Privacy Policy

Effective Date: 20-11-2024

Welcome to Afia Borka House! Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us in other ways.

Information We Collect

We collect the following types of information:

Personal Information:

When you make a purchase, sign up for our newsletter, or contact us, we may collect:

  • Your name

  • Email address

  • Phone number

  • Shipping and billing addresses

Payment Information:

Payment details (such as credit/debit card numbers) are collected via secure payment gateways and are not stored by us.

Technical Information:

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Pages viewed and time spent on our site

Cookies and Tracking Technologies:

We use cookies to enhance your browsing experience. These cookies collect data about your preferences and website usage.

How We Use Your Information

We use your information for the following purposes:

  • To process orders and deliver products

  • To improve our website and offerings

  • To send order confirmations, updates, and promotional emails

  • To respond to your inquiries and provide customer support

How We Protect Your Information

We take the following measures to protect your data:

  • Use of SSL (Secure Sockets Layer) encryption to secure transactions

  • Restrict access to personal data to authorized personnel only

  • Regular monitoring of our systems for vulnerabilities and threats

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Payment processors, delivery services, and IT support providers who help us serve you better

  • Legal Authorities: When required by law or to protect our legal rights

Your Rights

You have the right to:

  • Access your personal information

  • Request corrections to inaccurate or incomplete data

  • Request deletion of your personal information

  • Opt out of receiving promotional communications

To exercise these rights, contact us at afiaborkahouse@gmail.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

📍 Address:
৯৮৮ মমিনবাগ, কামরাঙ্গীরচর, ঢাকা ১২১১
Kamrangir Char, Dhaka, Bangladesh

📞 Mobile: 09617-356825
📧 Email: afiaborkahouse@gmail.com

Thank you for trusting Afia Borka House with your information. We are committed to safeguarding your privacy.